Depending on the location, USPS First Class Mail International can take up to 30 days to arrive (although most shipments arrive in 8-15 days). By shipping via this service, you agree to this. No customer support, claims or refunds will be processed on shipments via this service before this time frame has passed. We do not collect import taxes, duties or fees for any international shipments. All import taxes, duties or other fees are the responsibility of the final retail customer. Order returns or refunds will not be processed due to unpaid import duties or taxes under any circumstances.